Are Malaysian Paying Premium For Internet?

Last week, the Prime Minister Najib Razak announced a very good news to tech enthusiast like me and by extension to anyone that own a broadband subscription at home.

Updated: The SGDUSD pair had a wrong value. It’s fixed now.

He talks about doubling up the fixed internet broadband speed with the same price which he plan to execute starting on the 1st month of 2017. The example given is how a subscription of 5 Mbps for RM 149 will become a 10 Mbps on the start of next year. This will effectively upgrade you from VIP 5 package to VIP 10 package.

I, myself is a user of UniFi Advance 30 Mbps plan for almost a year now and have been very happy of the service. However, I am not happy about the price I am paying per month as it cost me RM 221.60. So, with the announcement made last week I am quite psyched! Hoping that I will be upgraded to the next level. Maybe on Advance 50? or hopefully a category will be formed for the doubling of 30 Mbps to 60 Mbps.

I know for a fact that Malaysian have been paying for premium Internet all these times but can’t really see the big picture. Not only that, I was lazy to gather data from different ISP but with this announcement something click in me. So, I took the liberty to dig a little and compiled an excel sheet that showcase ISP providers that provide broadband access in South East Asia region.

After the PM announcement, TM held an event to spread their plans about what is coming as noted by Rory Lee from SoyaCincau entry title “Budget 2017: What it means to TM broadband subscribers“. The author noted that not much was shared but extrapolation can be made based on what was gathered from the event. The big take away I learnt from the article is the cost per Mbps perspective on the chart.

I heard about cost per gigabyte when buying hard drive but never really thought of applying to broadband cost too. So, I was intrigue when I can chart the cost in Cost/Mbps and use this as a unit of measure in my research.

Back to the point of paying premium internet. Now, that I have this new measure, I wanted to see how do us Malaysian fare in regards to internet speed and the cost associated with it around our neighboring countries in USD for comparison purposes.


Before you start

I am not a university researcher nor have top-notch skills on representing data like them do. You have been warned.

My Question

Are Malaysian paying premium price Internet among our South East Asian brethren?


Malaysian are paying premium price among other SEA countries.


  1. Default internet package that user will most likely purchase in the latest price. These deals sometime might include TV package (ಠ_ಠ HyppTV).
  2. Contract lifetime are 24 months.
  3. Price are calculated with the default package given value with the associated country GST/VAT. (The taxman need to eat too ◉︵◉ just 6% will be okay)
  4. Broadband internet that uses DSL, ADSL and Fiber technology.
  5. Doesn’t take into account of reliability, QoS and support.
  6. Excluded any setup cost. Just look at what the monthly cost to user.
  7. For comparison, the final price will be converted to USD.


Below are the countries that I looked into and whatever ISP that is available in that country which I can understand. I can’t seem to find more ISP broadband provider for Vietnam though.

Country ISP 1 ISP 2 ISP 3 ISP 4
Malaysia UniFI Streamyx Maxis Time
Singapore M1 StarHub SingTel Nil
Thailand AIS TrueOnline 3BB Nil
Vietnam Viettel Nil Nil Nil
Indonesia IndiHome MyRepublic IndoSat GiG Nil
Philippines PLDT Convergeict FiberX Globe Nil

You can download or view the spreadsheet that contain pricing and package plans if you are interested.


Note: The Cost/Mbps is calculated in USD and it will be shorten to C/M from this point forward.


The most expensive internet broadband in term of C/M you can buy is “BB Deal 1Mbps” from Streamyx. The plan fetch a 27.98 C/M but give you the speed of a miserably 1 Mbps speed. That is just insane! If you want the best C/M and you could afford it then you should pay a visit to Time with their 500 Mbps Plan that have a 0.13 C/M. Unfortunately, Time is not widely available all over the country. You could most probably find them in populous city centers.


As Malaysian, we love to compare to our neighbor down south but the comparison is really disheartening to bare. They have way better C/M than us at 0.014561 for a 10Gbps connection from M1. Not everyone would use a 10 Gbps line. So, lets compare to their lowest speed plan of 100 Mbps which is provided by Starhub that have a C/M of 0.484582. That’s pretty awesome!

We can see things a little bit better by comparing the lowest speed from each country ISP is currently providing. Malaysia 1Mbps still cost a lots and coming in close second is Philippines. Singapore takes the cake on the list as it can provide the highest speed with the lowest price.

I know there will be comments in the future arguing that Singapore is a small country thus easier to cover the whole country with fiber compare to Malaysia. If you want to compare, I would suggest Philippines, we have similar size as in Area (KM2) and GDP but they have 3 times more in population than us.


Country ISP Speed Cost/Mbps (USD)
Malaysia Streamyx 1 27.98
Philippines Globe 1 23.496480
Indonesia IndoSat Gig 15 2.258667
Thailand TrueOnline 15 1.239131
Vietnam Viettel 20 0.495000
Singapore StarHub 100 0.484582

How would the upgrade fare?


Even with the upgrade as promised by the government the price for broadband internet is still expensive but at least it is improving. its-something-meme

There is a reason why the growth of the internet speed is so slow and subscriber are paying premium price for it. Monopoly. TMNet is the sole monopoly of the country broadband infrastructures.

TMNet own up to 90% of the country broadband market while Time and Maxis have their own smaller infrastructures in smaller area but can’t compete with TMNet. Even Maxis Fiber offering runs on TMNet fiber infrastructure in order to sell their service across Malaysia.

If it would have been open up and fairly distributed then we would have competition among local competitors which will result in higher speed and lower price for the consumer. This would further help us to become a knowledge economy faster which Najib wanted to happen.


The hypothesis is correct.

I am happy of the promise given by the Prime Minister but wary of the execution to roll out this change. Hopefully, we will be seeing the doubling of speed for everyone who subscribed to fixed-line broadband. I will be even more happy if my price is lowered as well but I know that will never happen ಥ_ಥ in a million years.

Data spreadsheet: Link

PS: Take this as a grain of salt. If there are any valid researcher out and would like to pick this up and further improve it. Please go ahead 😀

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